Common Questions
Minutes & Processing
How long does processing take?
90% of meetings will complete in under 10 minutes. Processing happens completely in the background — once a meeting is submitted you can leave MuniMins and come back at any point to review the finished minutes. You can also have MuniMins email you when the minutes are ready.
Can I edit minutes after they're generated?
Yes. The minutes page is designed so you can make edits without moving between screens. Double-click any paragraph or heading to edit it in place, and review, edit and confirm each motion individually. See Reviewing and Confirming Motions for more.
How does MuniMins handle agendas?
MuniMins doesn't build or distribute agendas — your board keeps doing agendas however it already does. You can, however, attach the meeting's agenda when you upload a recording, or later when you regenerate the minutes. With AgendaMatch, MuniMins uses the agenda to divide the minutes into sections using the agenda's own headings, and to spell names, places and topics the way the agenda spells them. See Using AgendaMatch.
Organizations & Signup
Can my town try MuniMins?
Yes. Any municipality can sign up for a free 30-day trial. The trial has a 10-meeting limit. We recommend you process at least three meetings from the same board to take full advantage of the speaker training and identification feature.
What happens when my trial ends?
Once the 30 days are up or your 10 trial meetings are used, new meetings can't be processed until your town subscribes. For 30 days after the trial period ends, your account is read-only: you can still sign in, review and export your minutes. After that, the account is locked until a subscription is in place. See MuniMins Free Trial End.
What if I use a personal email like Gmail?
MuniMins requires a municipal email to sign up. Since we use your email domain to connect people to the right municipality, personal email services like Gmail, Yahoo, or Outlook.com can't be used — there's no way to tell which municipality you belong to. If your municipality doesn't have its own email domain, reach out to us at info@munimins.com and we'll help you get set up.
How does MuniMins bill municipalities?
MuniMins subscriptions are billed annually. MuniMins can issue bills directly or accept payment via credit card. See Plans and Billing Overview.
How many meetings can MuniMins process at once?
Our system is designed to accept everything you have. Submit 1, 2 or 10 meetings at a time — whatever works for your workflow, MuniMins can handle it.
How much does MuniMins charge per meeting?
MuniMins does not charge per meeting. The subscription ($249/month, billed annually) includes up to 50 meetings per month. Most towns process between 15 and 25 meetings per month, but if you need more, MuniMins offers additional meeting credits for an extra fee. See Plans and Billing Overview for more.
Speaker Identification
Do I need a microphone for each speaker?
No. MuniMins works with a single recording source — even a camera at the back of the room. The AI separates speakers by their voice characteristics, not by microphone.